Problem Note 50899: You are unable to log on to SAS® Customer Intelligence Studio 6.1
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If you use an ideographic blank (U+3000) in a user name, you will not be able to log on to SAS Customer Intelligence Studio. The following message is displayed:
Note: The ideographic blank is not the same as the ASCII blank (code 0x20). The ideographic blank has code 0x8140 in CP932 (Double-Byte Character Set).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 R2 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Enterprise 32 bit | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Enterprise x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Home Premium x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Professional 32 bit | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Professional x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows 7 Ultimate x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows Vista | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 6.1 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M0 | ||
A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#50899A fix for this issue for SAS Middle Tier 9.3_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I14.html#50899
This problem occurs if you use ideographic blanks in the logon name.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-08-30 10:27:31 |
| Date Created: | 2013-08-28 15:10:43 |